Processing

our processing time is up to 20 business days. If you need your order by a specific date please email info@gusabyvictoria.com and a member of our Customer Care team will be able to assist you.

Shipping

With the exception of national holidays, all orders are dispatched Monday through Friday.  You will receive an email confirmation soon after shipping is completed.  Billing and shipping details should be specific and correct as we are unable to intercept goods in transit.

A signature will be expected of you in order for the goods to be released to you.  We will not be held responsible for packages missing or lost after they have been signed for in a building you provided as the delivery destination.

Product will be shipped out after all payments have been received.

Please send us an email with any questions regarding your package.